Opening Hours

Our Front Desk (located at John Storer House) opening times:

Monday, Tuesday, Thursday & Friday | 10.00am - 12.00pm | 2.00pm - 4.00pm

Wednesday | 2.00 - 4.00pm

Our Phonelines are operated during the following times:

Monday, Tuesday, Thursday & Friday | 9.30am - 12.30pm | 1.30pm - 4.30pm

Wednesday | 1.30pm - 4.30pm

Young People’s Services

View our latest Young People’s Services case studies and client stories

Sophie's Story

talk2sort Mediation

Sophie's Story

When things were difficult at home and consequently impacting her school work and relationships, Sophie was put in touch with talk2sort Mediation.

Sep 26, 2022

Lily's Story

Single Access Point

Lily's Story

Due to past trauma and relationship breakdowns, Lily spent a lot of her teenage years sofa surfing- by the time she was 17, her situation escalated.

Sep 26, 2022

Tyler's Story

YES Project

Tyler's Story

Before Tyler was referred to The Bridge, he was sofa surfing for around a year and stuck in a cycle with bad mental health.

Sep 26, 2022

Sonia's Story

talk²sort Mediation

Sonia's Story

I felt like I couldn’t say anything right and I didn’t like how she spoke to me. Our Mediator would listen, but also identify things to reflect on.

Jul 01, 2021

Shannon's Story

Single Access Point

Shannon's Story

Shannon was 17 when she had to leave home after her relationship with her mother irreparably broke down, due to verbal abuse.

Sep 18, 2020

Charmaine's Story

Single Access Point

Charmaine's Story

Living in a hostel, The Bridge supported Charmaine in both housing applications and mediation with her Dad.

Sep 18, 2020

Jessica's Story

Single Access Point

Jessica's Story

Jessica needed advice after she was told to leave home.

Oct 01, 2019

Toni & Tahnee's Story

Talk²Sort

Toni & Tahnee's Story

Toni started mediation with our talk²sort service when her daughter Tahnee was 12, after their relationship became particularly strained.

Jun 24, 2019

Alice's Story

Single Access Point

Alice's Story

Alice, first approached the SAP in the early stages of pregnancy. She was sofa surfing having been asked to leave the family home due to aggression.

Jul 13, 2018

Jay's Story

Talk²Sort

Jay's Story

Jay was referred to talk²sort as he was no longer on speaking terms with his mother, following an argument.

Jul 13, 2018

Lisa's Story

Single Access Point

Lisa's Story

When Lisa had first contact with The Bridge she was 16 and experiencing homelessness following a relationship breakdown with family which included...

Jul 12, 2018

Isaac's Story

Talk²Sort

Isaac's Story

Isaac contacted the talk²sort Mediation Service after coming across The Bridge on social media. At the time Isaac was lonely, isolated because of...

Jul 12, 2018

Ted's Story

YES Project

Ted's Story

When Ted first interacted with YES, he heavily relied on his mum to talk for him. He wouldn’t make eye contact and would only respond with one word...

Jul 12, 2018

Jordan's Story

YES Project

Jordan's Story

Jordan suffered with anxiety, depression and autism. Upon first meeting with Jordan, it was very hard to communicate.

Jun 05, 2018