Monday | 9.30am - 1.00pm | 2.00pm - 4.30pm
Tuesday | 9.30am - 1.00pm | 2.00pm - 4.30pm
Wednesday | Closed | 2.00pm - 4.30pm
Thursday | 9.30am - 1.00pm | 2.00pm - 4.30pm
Friday | 9.30am - 1.00pm | 2.00pm - 4.30pm
"Resilient, compassionate communities where individuals thrive in safe and secure homes"
Respect: we have a commitment to fairness and equality. We acknowledge an individual's worth, needs, beliefs and their right to make their own choices.
Quality: we have a commitment to delivering excellence; providing a high standard of services with a person centred approach.
Partnership: we work together and with others to create trusting and positive relationships which enhance the delivery of services for the benefit of the community.
Empowerment: we encourage clients and staff to develop their existing skills and knowledge. We help to build self-confidence and increase opportunities to make positive contributions.
Positivity: we have an optimistic attitude and approach which is focussed upon identifying innovative solutions for all.
"To develop sustainable housing solutions for individuals and communities through partnership, empowerment and good practice"
Peter
Chief Officer
Clare
Customer Services and Quality Manager
Lauren
Head of Housing Services
Paul
Head of Business Development
Chantelle
Specialist Services Team Manager
Hannah
Senior Customer Services Officer
Leanne
Advice Services Team Manager
Molly. B
Support Services Team Manager
Molly. S
Senior Referrals Co-ordinator
Gill
Mediator
Hector
Mediator
Joanna
Housing Support Worker
Nicola
Generic Support Worker
Nozi
Housing Support Worker
Parmit
RAP Complex Support Worker
Guy
Housing Advisor
Rachael
Housing Advisor
Sue
Triage Worker
Grace
Homelessness Transitions Officer
Vickinder
Intensive Young Persons Support Worker
Fiona
Community Engagement and Triage Worker
Georgia
Community Engagement and Triage Worker
Shivani
Referrals Administrator
Mark
Triage Worker
Stephen
Finance Officer
Sue
Tenancy Relations Officer
Suzette
Customer Services Administrator
Jessica
Comms & Fundraising Manager
Ruth
Homelessness Transitions Mediator
Sarah K
Housing Support Worker
Sarah P
Mediator
Chantelle
Housing Support Worker
Lydia
Housing Support Worker
Safiya
Complex Needs Support Worker
Bronagh
Community Engagement & Triage Worker
Oriel
Community Engagement & Triage Worker
Jay Webb
Chair
Jay is the Managing Director of a HR and IT Consultancy Company. She has over 30 years HR and management experience including 9 years’ as Head of HR in a Local Authority Social Care Environment. Jay is a Chartered Member of the CIPD and Chair of the CIPD Leicestershire Branch and a Member of the Charnwood Medical Group Patient Participation Group.
Richard White
Vice Chair
Richard was employed in education for over 40 years, working as a lecturer and manager in Further Education and then for local authorities as an Inspector/Adviser and most recently, oftsted. He is also a local primary school governor and trustee of a charity providing opportunities for disadvantaged young people. Richard is actively engaged in a local church community and enjoys golf, walking with his wife and singing.
Karen Jewell
Trustee
Karen has extensive experience in both blue-chip private and public sector organisations, including roles at senior management / executive leadership level encompassing organisational development, mergers and acquisitions, transformation and change management, human resources, corporate strategy and policy. Karen has a BA (Hons) in Economics and is a Fellow of the CIPD.
Sue Lees
Trustee
Sue is a housing professional with a wide range of experience working for Local Authorities and Housing Associations for the last 27 years. She has a BSc in housing and is a member of the Chartered Institute of Housing. Having lived in Leicestershire all her life Sue can be found at the King Power as an avid football fan. She and her husband also have an allotment where they attempt to grow vegetables.
Jon Olds
Trustee
Jon is a self-employed French to English translator specialised in investor relations, corporate governance and financial reporting. He is currently studying for the ICSA CSQS qualification, the gold standard for corporate governance and compliance professionals. Jon moved from France to the area with his family in 2000 and is a keen, but untalented badminton player and also the club secretary.
Ashiedu Joel
Trustee
Ashiedu is the founder of Ashioma Consults, a management consultancy and training establishment. Prior to this, she worked in the Public Sector in various capacities within Housing Management. She is an experienced event’s organiser and is actively engaged within her local community, representing various forums. She is also presently the engagement lead within her local community church.
