Opening Hours

Monday - Tuesday | 9.30am - 1.00pm | 2.00pm - 4.30pm

Wednesday | Closed | 2.00pm - 4.30pm

Thursday - Friday | 9.30am - 1.00pm | 2.00pm - 4.30pm


Christmas Opening Hours

Xmas Eve | 10.00am - 4.00pm

Xmas Day/Boxing Day/27.12.18 | Closed

28.12.18 | 10.00am - 4.00pm

New Years Eve | 10.00am - 4.00pm

New Years Day | Closed

02.01.18 | Open as Normal

About Us

We are The Bridge (East Midlands). Working for the community since 1993, we deliver a number of specialist housing related advice, support, and assistance services and accommodation options to homeless and vulnerably housed people across Leicester, Leicestershire and Rutland.

Vision

"Resilient, compassionate communities where individuals thrive in safe and secure homes"

Values

Respect: we have a commitment to fairness and equality. We acknowledge an individual's worth, needs, beliefs and their right to make their own choices.

Quality: we have a commitment to delivering excellence; providing a high standard of services with a person centred approach.

Partnership: we work together and with others to create trusting and positive relationships which enhance the delivery of services for the benefit of the community.

Empowerment: we encourage clients and staff to develop their existing skills and knowledge. We help to build self-confidence and increase opportunities to make positive contributions.

Positivity: we have an optimistic attitude and approach which is focussed upon identifying innovative solutions for all.

Mission

"To develop sustainable housing solutions for individuals and communities through partnership, empowerment and good practice"

Peter

Peter

Chief Officer

Clare

Clare

Customer Services and Quality Manager

Lauren

Lauren

Head of Housing Services

Paul

Paul

Head of Business Development

Chantelle

Chantelle

Specialist Services Team Manager

Hannah

Hannah

Senior Customer Services Officer

Leanne

Leanne

Advice Services Team Manager

Molly. B

Molly. B

Support Services Team Manager

Sarah

Sarah

Homelessness Transitions Coordinator

Manissa

Manissa

Resettlement Worker

Molly. S

Molly. S

SAP Assessor

David

David

Housing Support Worker

Gill

Gill

Family Housing Support Worker

Hector

Hector

Family Housing Support Worker

Joanna

Joanna

Housing Support Worker

Karen

Karen

Housing Support Worker

Lucy

Lucy

Generic Support Worker

Nicola

Nicola

Generic Support Worker

Nozi

Nozi

Housing Support Worker

Parmit

Parmit

RAP Complex Support Worker

Guy

Guy

Housing Advisor

Rachael

Rachael

Housing Advisor

Sue

Sue

Triage Worker

Laura

Laura

Young Person's Mediator

Touhida

Touhida

Young Person's Mediator

Emma

Emma

Homelessness Transitions Officer

Grace

Grace

Homelessness Transitions Officer

Vickinder

Vickinder

Intensive Young Persons Support Worker

Fiona

Fiona

Community Engagement and Triage Worker

Georgia

Georgia

Community Engagement and Triage Worker

Rufus

Rufus

Community Engagement and Triage Worker

Shivani

Shivani

Referrals Administrator

Jenny

Jenny

Triage Worker

Mark

Mark

Triage Worker

Stephen

Stephen

Finance Officer

Sue

Sue

Tenancy Relations Officer

Suzette

Suzette

Customer Services Administrator

Jay Webb

Chair

Jay is the Managing Director of a HR and IT Consultancy Company. She has over 30 years HR and management experience including 9 years’ as Head of HR in a Local Authority Social Care Environment. Jay is a Chartered Member of the CIPD and Chair of the CIPD Leicestershire Branch and a Member of the Charnwood Medical Group Patient Participation Group.

Richard White

Vice Chair

Richard was employed in education for over 40 years, working as a lecturer and manager in Further Education and then for local authorities as an Inspector/Adviser and most recently, oftsted. He is also a local primary school governor and trustee of a charity providing opportunities for disadvantaged young people. Richard is actively engaged in a local church community and enjoys golf, walking with his wife and singing.

Karen Jewell

Trustee

Karen has extensive experience in both blue-chip private and public sector organisations, including roles at senior management / executive leadership level encompassing organisational development, mergers and acquisitions, transformation and change management, human resources, corporate strategy and policy. Karen has a BA (Hons) in Economics and is a Fellow of the CIPD.

Rachel White

Trustee

Rachel has been a member of the trustee board for several years and is actively involved in The Bridges activities and fundraising. She runs a company delivering training on anti-discriminatory practise and other soft skills in a range of settings and also works as benefits secretary for a local charity. In addition she has a number of voluntary roles.

Sue Lees

Trustee

Sue is a housing professional with a wide range of experience working for Local Authorities and Housing Associations for the last 27 years. She has a BSc in housing and is a member of the Chartered Institute of Housing. Having lived in Leicestershire all her life Sue can be found at the King Power as an avid football fan. She and her husband also have an allotment where they attempt to grow vegetables.

Jon Olds

Trustee

Jon is a self-employed French to English translator specialised in investor relations, corporate governance and financial reporting. He is currently studying for the ICSA CSQS qualification, the gold standard for corporate governance and compliance professionals. Jon moved from France to the area with his family in 2000 and is a keen, but untalented badminton player and also the club secretary.

Ashiedu Joel

Trustee

Ashiedu is the founder of Ashioma Consults, a management consultancy and training establishment. Prior to this, she worked in the Public Sector in various capacities within Housing Management. She is an experienced event’s organiser and is actively engaged within her local community, representing various forums. She is also presently the engagement lead within her local community church.

Sue Mcallister

Trustee

Sue worked in the public sector for over thirty years; most of that time was spent in the National Offender Management Service, including as a Prison Governor and Area Manager. Her most recent role was as Director General of the Northern Ireland Prison Service and Director of Reducing Offending in the NI Department of Justice. Sue is married with two adult children.