Our Front Desk (located at John Storer House) opening times:
Monday, Tuesday, Thursday & Friday | 10.00am - 12.00pm | 2.00pm - 4.00pm
Wednesday | 2.00 - 4.00pm
Our Phonelines are operated during the following times:
Monday, Tuesday, Thursday & Friday | 9.30am - 12.30pm | 1.30pm - 4.30pm
Wednesday | 1.30pm - 4.30pm
Rough Sleeping Initiative: Told by the Outreach Team
Outreach is carried out in the early hours of the morning to engage with individuals who are rough sleeping. The Outreach Team tell Joe's Story.
Sep 26, 2022
When things were difficult at home and consequently impacting her school work and relationships, Sophie was put in touch with talk2sort Mediation.
Charnwood Food Poverty Group: Your Store
Helen worked with her partner in a special educational needs school, but had to stop working because of ill health during her pregnancy.
Single Access Point
Due to past trauma and relationship breakdowns, Lily spent a lot of her teenage years sofa surfing- by the time she was 17, her situation escalated.
Before Tyler was referred to The Bridge, he was sofa surfing for around a year and stuck in a cycle with bad mental health.
Meera was studying at university when suddenly she found herself homeless.
The YES Project
When Jordan was first referred to the YES Project, he was not in education, training or employment.
Jul 01, 2021
Linda was referred to Housing Matters after neighbourly disputes got so bad that she knew she had to leave her address.
I felt like I couldn’t say anything right and I didn’t like how she spoke to me. Our Mediator would listen, but also identify things to reflect on.
Homeless Offenders Service
Fleeing violence and determined to move forwards, Joseph has been engaging with the Homeless Offenders Service.
Donna was referred to Housing Advice at The Bridge to support her in the process of finding a new home and getting a fresh start.
After a drastic change in circumstances, Victoria had to receive Charnwood Welfare Provision for the first time.
When Rachel was referred to Moneywise Plus, she had been out of employment for a little while following a drastic change in her home life.
Jan 29, 2021
When Anna reached out to talk²sort Mediation, the relationship between herself and her son, Seb, had deteriorated.
Sep 18, 2020
Having been entrenched in homelessness for a few years and relying on alcohol, Darren was supported by Customer Services.
After being offered a job, Sue relocated… but the job didn’t materialise. The money she had barely covered her initial moving costs.
Before I started with the YES Project, I was lonely. It’s helped me meet new people and talk to others.
Rapid Rehousing Project
Scott was made homeless suddenly after his marriage broke down. Having been allocated an empty flat, Rapid Rehousing continued to support him.