Opening Hours

Our Phonelines are operated during the following times:

Monday | 9.00am - 1.00pm | 2.00pm - 5.00pm

Tuesday | 9.00am - 1.00pm | 2.00pm - 5.00pm

Wednesday | 9.00am - 1.00pm | 2.00pm - 5.00pm

Thursday | 9.00am - 1.00pm | 2.00pm - 5.00pm

Friday | 9.00am - 1.00pm | 2.00pm - 5.00pm

Client Stories

View our latest case studies and client stories from The Bridge

Anna & Seb's Story

talk²sort

Anna & Seb's Story

When Anna reached out to talk²sort Mediation, the relationship between herself and her son, Seb, had deteriorated.

Sep 18, 2020

Darren's Story

Customer Services

Darren's Story

Having been entrenched in homelessness for a few years and relying on alcohol, Darren was supported by Customer Services.

Sep 18, 2020

Sue's Story

Housing Matters

Sue's Story

After being offered a job, Sue relocated… but the job didn’t materialise. The money she had barely covered her initial moving costs.

Sep 18, 2020

Lydia's Story

YES Project

Lydia's Story

Before I started with the YES Project, I was lonely. It’s helped me meet new people and talk to others.

Sep 18, 2020

Scott's Story

Rapid Rehousing Project

Scott's Story

Scott was made homeless suddenly after his marriage broke down. Having been allocated an empty flat, Rapid Rehousing continued to support him.

Sep 18, 2020

Shannon's Story

Single Access Point

Shannon's Story

Shannon was 17 when she had to leave home after her relationship with her mother irreparably broke down, due to verbal abuse.

Sep 18, 2020

Neil's Story

Housing Advice

Neil's Story

Entrenched in homelessness and the prison system for around 28 years, Neil has finally settled into his own flat and is avoiding trouble.

Sep 18, 2020

Charmaine's Story

Single Access Point

Charmaine's Story

Living in a hostel, The Bridge supported Charmaine in both housing applications and mediation with her Dad.

Sep 18, 2020

Steve's Story

Homeless Offenders Service

Steve's Story

Having been released from prison, Steve was homeless. He struggled to adjust to life in a hostel and was evicted.

Sep 18, 2020

Jessica's Story

Single Access Point

Jessica's Story

Jessica needed advice after she was told to leave home.

Oct 01, 2019

Melvin's Story

Rough Sleeper Service

Melvin's Story

Melvin sought our support after he became homeless, having fleed Domestic Abuse.

Sep 02, 2019

Toni & Tahnee's Story

Talk²Sort

Toni & Tahnee's Story

Toni started mediation with our talk²sort service when her daughter Tahnee was 12, after their relationship became particularly strained.

Jun 24, 2019

Richard's Journey to Alternative Work

Moneywise Plus

Richard's Journey to Alternative Work

Richard had recently been made redundant after working in catering for the local authority for 30 years.

Oct 19, 2018

Clare's Story

Charnwood Welfare Provision

Clare's Story

Clare approached The Bridge for help with Food and Fuel provision after a number of unexpected bills following a sewerage leak at her property.

Jul 30, 2018

Jessica's Story

Housing Advice

Jessica's Story

Jessica rented privately with her young son and approached The Bridge after she had received a notice giving her two months to leave her house.

Jul 29, 2018

Ben's Story

Customer Services Support

Ben's Story

Ben approached The Bridge seeking help as he had ended his marriage due to physical and emotional abuse.

Jul 23, 2018

Kelly's Story

Housing Matters

Kelly's Story

At the time of the referral, Kelly was unable to manage her tenancy independently and debts were becoming unmanageable.

Jul 15, 2018

Diane's story

County Housing Advice Line

Diane's story

Diane contacted the County Housing Advice Line through Facebook, worried that she may lose her council tenancy due to rent arrears

Jul 14, 2018