Opening Hours

Monday | 9.30am - 1.00pm | 2.00pm - 4.30pm

Tuesday | 9.30am - 1.00pm | 2.00pm - 4.30pm

Wednesday | Closed | 2.00pm - 4.30pm

Thursday | 9.30am - 1.00pm | 2.00pm - 4.30pm

Friday | 9.30am - 1.00pm | 2.00pm - 4.30pm

Client Stories

View our latest case studies and client stories from The Bridge

Clare's Story

Charnwood Welfare Provision

Clare's Story

Clare approached The Bridge for help with Food and Fuel provision after a number of unexpected bills following a sewerage leak at her property.

Jul 30, 2018

Jessica's Story

Housing Advcie

Jessica's Story

Jessica rented privately with her young son and approached The Bridge after she had received a notice giving her two months to leave her house.

Jul 29, 2018

Ben's Story

Customer Services Support

Ben's Story

Ben approached The Bridge seeking help as he had ended his marriage due to physical and emotional abuse.

Jul 23, 2018

Kelly's Story

Housing Matters

Kelly's Story

At the time of the referral, Kelly was unable to manage her tenancy independently and debts were becoming unmanageable.

Jul 15, 2018

Diane's story

County Housing Advice Line

Diane's story

Diane contacted the County Housing Advice Line through Facebook, worried that she may lose her council tenancy due to rent arrears

Jul 14, 2018

Alice's Story

Single Access Point

Alice's Story

Alice, first approached the SAP in the early stages of pregnancy. She was sofa surfing having been asked to leave the family home due to aggression.

Jul 13, 2018

Jay's Story

Talk²Sort

Jay's Story

Jay was referred to talk²sort as he was no longer on speaking terms with his mother, following an argument.

Jul 13, 2018

Ian's Story

Customer Services Support

Ian's Story

At the age of 54, Ian was forced into homelessness and rough sleeping on the occasions he was not able to seek shelter with relatives.

Jul 12, 2018

Karl's Story

Housing Advice

Karl's Story

Karl approached The Bridge for advice on finding alternative accommodation following a disastrous breakdown in relationship with is long term partner.

Jul 12, 2018

Paul's Story

Housing Matters Accommodation

Paul's Story

Paul has suffered with his mental health since childhood, and as he became older he started to self-medicate using heroin and amphetamines.

Jul 12, 2018

David's Story

Housing Matters

David's Story

David was referred to Housing Matters having completed work with the Homeless Transitions team at The Bridge.

Jul 12, 2018

Jane's Story

Moneywise Plus

Jane's Story

When Jane (56) self-referred to the Moneywise Plus Service she struggled with her confidence and found talking to new people challenging.

Jul 12, 2018

Dan's Story

Rough Sleeper Programme

Dan's Story

Upon approaching The Bridge, Dan had exited rehab for alcohol and drug addiction after not agreeing with elements of the programme.

Jul 12, 2018

Kim's Story

Rutland Community Wellbeing Service

Kim's Story

Kim fled domestic violence with her three children and approached her local council in June to make a homelessness application.

Jul 12, 2018

Lisa's Story

Single Access Point

Lisa's Story

When Lisa had first contact with The Bridge she was 16 and experiencing homelessness following a relationship breakdown with family which included...

Jul 12, 2018

Isaac's Story

Talk²Sort

Isaac's Story

Isaac contacted the talk²sort Mediation Service after coming across The Bridge on social media. At the time Isaac was lonely, isolated because of...

Jul 12, 2018

Jane's Story

Tenancy Relations

Jane's Story

Jane came to The Bridge for advice as she was homeless and currently in temporary accommodation, supplied by the Local Authority.

Jul 12, 2018

Ted's Story

YES Project

Ted's Story

When Ted first interacted with YES, he heavily relied on his mum to talk for him. He wouldn’t make eye contact and would only respond with one word...

Jul 12, 2018