Opening Hours

Our Front Desk (located at John Storer House) opening times:

Monday, Tuesday, Thursday & Friday | 10.00am - 12.00pm | 2.00pm - 4.00pm

Wednesday | 2.00 - 4.00pm

Our Phonelines are operated during the following times:

Monday, Tuesday, Thursday & Friday | 9.30am - 12.30pm | 1.30pm - 4.30pm

Wednesday | 1.30pm - 4.30pm

01509 260500 / 0800 038 5964

Triage Services

Do you have a general enquiry about our services and the advice/support we can offer?

Our Triage Team are the first point of contact for general enquiries and for people in crisis situations; triaging enquiries for our specialist services. In addition to triaging enquiries for our specialist services, the Triage Team assist people living on a low income to access a range of help.

Charnwood Welfare Provision

Available if you are eligible for means tested benefits who are without money to purchase food or fuel.

0300 5610561

Find out more

Charnwood Welfare Provision is an emergency service available to assist people in crisis who are without food/gas/electricity.

Triage Services

Accessible for anyone as the initial point of contact for The Bridge.

01509 260 500

Find out more

Our Triage Team are the first point of contact for general enquiries and for people in crisis situations.

Ben's Story

Ben approached The Bridge seeking help as he had ended his marriage due to physical and emotional abuse. Prior to this, Ben had a successful career and was hoping to set up his own business...

Read All Case Studies