Opening Hours

Monday | 9.30am - 1.00pm | 2.00pm - 4.30pm

Tuesday | 9.30am - 1.00pm | 2.00pm - 4.30pm

Wednesday | Closed | 2.00pm - 4.30pm

Thursday | 9.30am - 1.00pm | 2.00pm - 4.30pm

Friday | 9.30am - 1.00pm | 2.00pm - 4.30pm

Young People’s Services

What is it?

The Single Access Point is a specialist homelessness prevention service for young people aged 16 and 17 years old, who are experiencing difficulties where they are living. The service is delivered in partnership with Charnwood Borough Council.

Single Access Point

What can we help with?

Our prevention service has been successful in helping young people to remain at home and rebuild relationships with their families, where possible. The Single Access Point can also help young people who are living away from home, perhaps for the first time, who may need some additional help, support and advice on their situation.

We can also help young people who are struggling with some of the following issues:

  • Homelessness
  • Family/relationship breakdown
  • Drug and alcohol misuse
  • Rules and boundaries
  • Mental health and general emotional wellbeing
  • Accessing education, employment and training
what can we help with?

In partnership with

funded by
Did You Know: Family relationship breakdown is the leading cause of youth homelessness.

How do we help?

The Single Access Point aims to help prevent young people from becoming homeless. We are experienced in helping young people who are finding it difficult to stay where they are, or may have reached the point where they have looked into or gone to stay at other places.

We can help you by providing comprehensive information, advice and support regarding your own individual circumstances. We will explain the available options and help you to plan for your future. We will also link you into other sources of help and support, where needed.

Who can access the service?

The Single Access Point takes referrals for 16-17 year olds who require advice around a housing issue or having a specific housing need.

The young person must have a local connection to Charnwood:

  • Lived in Charnwood for 6 out of the last 12 months or 3 out of the last 5 years
  • Have a close family member who has lived in Charnwood for the last 5 years
  • Special circumstances which would require a young person to reside in Charnwood
how we can help?

Refer To Us

If you would like to make a referral, or find out more information about the Single Access Point, you can get in touch by phone or email.

Refer To Us

Alice's Story

Alice, first approached the Single Access Point in the early stages of pregnancy. At the time she was sofa surfing having been asked to leave the family home due to physical aggression...

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