The Outreach Team are a dynamic and reactive team which supports, often vulnerable individuals with complex needs, in transitioning from rough sleeping to thriving in safe and secure housing. The support provided to clients is hugely varied and ranges from assisting clients to obtain essential items, for example, food or a sleeping bag, through to supporting them to set up payment plans with previous landlords to increasing an individual’s housing options, and many things in between.
The Rough Sleepers Initiative is set up to focus support upon those who are not owed a duty by the Local Authorities (whether this be because of not meeting the criteria to be deemed as priority need or other circumstances) but who are suffering homelessness, rough sleeping or of No Fixed Abode. There is a variety of reasons why a client may not be owed an accommodation duty. For example:
- They may not be considered to meet the criteria for a priority need under homelessness legislation
- They have become intentionally homeless from their last settled accommodation
We provide holistic support throughout a client's journey through the service, aiming to overcome barriers and address root causes that led to a client's homelessness.
You can also self-refer to the Rough Sleepers Initiative.
During daily 6am Outreach sessions, individuals are identified, allowing intensive assessment and support work to be undertaken by the Outreach Team to break the cycle of rough sleeping.
Our holistic approach aims to improve each individual’s general wellbeing, and through regular outreach sessions and close liaison with other key partners, the Outreach Team support clients to access the necessary specialist services to meet their individual housing needs, by exploring temporary housing options, and providing advice and support to address any barriers that impact ones ability to access or sustain accommodation.
In fact, throughout their time with service, the support available is flexible depending on the individuals needs and their journey; individuals with low needs can receive light support, allowing them to maintain a higher level of independence, while individuals with complex needs can receive intensive support with more time spent working with their Outreach Officer. Sometimes lighter contact, like telephone support, is offered when clients are merely waiting for outcomes like Universal Credit.