Opening Hours

Our Front Desk (located at John Storer House) opening times:

Monday, Tuesday, Thursday & Friday | 10.00am - 12.00pm | 2.00pm - 4.00pm

Wednesday | 2.00 - 4.00pm

Our Phonelines are operated during the following times:

Monday, Tuesday, Thursday & Friday | 9.30am - 12.30pm | 1.30pm - 4.30pm

Wednesday | 1.30pm - 4.30pm

Case Studies

View our latest case studies and client stories from The Bridge

Rachel's Story

Rachel's Story

When Rachel was referred to Moneywise Plus, she had been out of employment for a little while following a drastic change in her home life. She said:

“I had my fourth child with my long-term partner of seven years, who left after her birth. It was like starting again from scratch.

“Before that I was working, but I suffered from a lot of health issues like degenerative disc disease. There are certain things I can’t do anymore; I became quite depressed.

“When my daughter turned two, I signed back up with the Job Centre to try and find employment and update my CV; they recommended the Moneywise Plus service.”

When Rachel met with her Moneywise Plus Advisor, they assessed her digital skills and researched into employment options.

“My advisor taught me new skills: I was so behind the times with computers and things that I didn’t know where to start before.

“The first steps were very much about communication, digital abilities and looking into my options.”

“It really gave me my confidence back and I didn’t feel so worthless. Life has been tough and it was fantastic to have someone easy to talk to and supportive.

“My advisor changed my way of thinking and I feel a lot more positive. She told me to look on different websites for jobs that I wasn’t even aware of; things I didn’t have time to do for hours by myself as a single parent.

“Being on my own suddenly, my life was turned upside down. I should be working by now and paying into a pension, but I was stuck at home in an isolated village with no independence.

“I feel like an adult again. It has helped with my depression and I feel like doors are opening for my future. I’ve always wanted to be a Prison Officer, which I’ve now applied for and it feels more within my reach.

“I’m excited to get into work and get my life back. I feel a lot more positive, with the knowledge I’ve learnt.”

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