Opening Hours

Our Front Desk (located at John Storer House) opening times:

Monday, Tuesday, Thursday & Friday | 10.00am - 12.00pm | 2.00pm - 4.00pm

Wednesday | 2.00 - 4.00pm

Our Phonelines are operated during the following times:

Monday, Tuesday, Thursday & Friday | 9.30am - 12.30pm | 1.30pm - 4.30pm

Wednesday | 1.30pm - 4.30pm

Case Studies

View our latest case studies and client stories from The Bridge

Meera's Story

Meera's Story

Meera was studying at university when suddenly she found herself homeless. “I was living with a friend and had no means of support. I was studying at university, but I failed my exams. My friend had a breakdown and asked me to leave - I had nowhere else to go”. 

Meera found a room in a property but needed the first month’s rent upfront. “I had nothing to pay for a deposit on my own place, and there was a delay in my benefits being paid. I applied for different services to get help but wasn’t getting anywhere. I have asthma along with other health problems, the anxiety of the situation just made it worse”.

Meera came to The Bridge having exhausted her options. Gaining support from our qualified solicitor on the Housing Advice team, together they explored the next steps. They searched for funding for Meera’s rent in advance. Unfortunately she was not eligible for support because of a lack of her own funding, so Meera found herself stuck. 

With the support of The Bridge, Meera was able to access specific funding for a rent deposit on her own accommodation. “I found The Bridge, and finally I had the help I needed. Within a few days I wasn’t homeless. Without The Bridge, this next step would have been unreachable”.

“Seven months later, I am now set up in my new home and enjoying life. I am back in education and trying to pass my exams, with the aim of getting a job as a nurse”.

“Receiving support from The Bridge was an incredible life changing situation. My support worker was extremely helpful and made my life so much easier. It can seem like there is no one around to help, but The Bridge is there and there should be more awareness about the work that they do”.

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