Opening Hours

Our Front Desk (located at John Storer House) opening times:

Monday, Tuesday, Thursday & Friday | 10.00am - 12.00pm | 2.00pm - 4.00pm

Wednesday | 2.00 - 4.00pm

Our Phonelines are operated during the following times:

Monday, Tuesday, Thursday & Friday | 9.30am - 12.30pm | 1.30pm - 4.30pm

Wednesday | 1.30pm - 4.30pm

Young People’s Services

What is it?

The talk²sort Mediation Service works with young people aged 11-19, and their families, who may be having problems at home or with their relationships. We support people to explore ways of resolving conflict.

talk²sort Mediation

What can we help with?

We support young people and their families to reduce the likelihood that a young person will face homelessness in both the immediate and distant future. We believe that resolving conflict can have substantial benefits on individuals’ mental health and wellbeing, leading to a more positive future.

Often this involves working through a number of issues, which may include:

  • Arguments and disagreements
  • Breakdown in communication
  • Problems around behaviour
  • Breakdown in relationships
  • Concerns around substance misuse
  • Criminal or Antisocial Behaviour
  • Lack of income
  • Managing anger
  • Mental health and general emotional wellbeing
  • Not being in education, employment or training
  • Verbal/physical aggression
what can we help with?

Funded by

funded by funded by
Mediation is a free, voluntary, impartial, non-judgemental and confidential service.

How do we help?

Mediation can, at times, be a difficult process. However, it can prove to be successful in improving home life and relationships. Mediation is a future focussed process which looks at how to move issues forward - it is not about focussing on what has happened in the past.

We will help you by listening to how you are feeling, what you feel the issues or problems are and how you would like things to progress. We then support and empower you to decide what realistic and achievable changes you would like to make in order to achieve a positive outcome.

We can support you for as long as required; as long as there are things you would like to achieve that you need support with through mediation.

how we can help?

Who is this service for?

talk²sort Mediation takes referrals for 11-19 year olds within Leicester, Leicestershire and Rutland.

Refer To Us

If you would like to access the service, or find out more information about mediation, you can get in touch by phone or email.

Refer To Us

Jay's Story

Jay was referred to talk²sort as he was no longer on speaking terms with his mother, Rita, following an argument which resulted in him being asked to leave home...

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