Opening Hours

Our Front Desk (located at John Storer House) opening times:

Monday, Tuesday, Thursday & Friday | 10.00am - 12.00pm | 2.00pm - 4.00pm

Wednesday | 2.00 - 4.00pm


Our Phonelines are operated during the following times:

Monday, Tuesday, Thursday & Friday | 9.30am - 12.30pm | 1.30pm - 4.30pm

Wednesday | 1.30pm - 4.30pm

01509 260500 / 0800 038 5964

Young People’s Services

Are you a young person in need of help?

The Young People’s Services assists young people to look at ways of resolving conflict before homelessness becomes a real option. The services also help young people look at, and overcome, barriers that have prevented them from accessing Education, Employment or Training.

Single Access Point

Available if you are 16-17 year and require advice around a housing issue or having a specific housing need.

01509 260500

Find out more

The Single Access Point is a homelessness prevention service which works with 16 and 17 year olds who are having difficulties where they are living.

talk²sort Mediation

Available if you are 11-19 years old in Leicester, Leicestershire or Rutland.

01509 260500

Find out more

The talk²sort mediation service works with young people aged 11-19 and families who may be having problems at home or with their relationships.

Jay's Story

Jay was referred to talk²sort as he was no longer on speaking terms with his mother, Rita, following an argument which resulted in him being asked to leave home...

Read All Case Studies