Our Phonelines are operated during the following times:
Monday | 9.00am - 1.00pm | 2.00pm - 5.00pm
Tuesday | 9.00am - 1.00pm | 2.00pm - 5.00pm
Wednesday | 9.00am - 1.00pm | 2.00pm - 5.00pm
Thursday | 9.00am - 1.00pm | 2.00pm - 5.00pm
Friday | 9.00am - 1.00pm | 2.00pm - 5.00pm
The Housing Support Service assists previously homeless and vulnerable people to address issues such as mental or physical health, and to manage their own tenancy and live independently to prevent homelessness.
Available if you are over 18, have an offending history and are rough sleeping or experiencing homelessness across Leicester City, Leicestershire or Rutland.
Find out more
The Homelessness Transitions for Offenders (HTO) Service provides support to those who have an offending history who are homeless or rough sleeping.
Available if you are single, over the age of 18 or families living in the county of Leicestershire.
Housing Matters is a housing related support service operating across the county of Leicestershire for either single people, couples or families.
Available if you are a single people, over the age of 18 and homeless.
The Housing Matters Accommodation Service is short-term, supported accommodation for single people, over the age of 18, who are homeless.
Available if you are over 18, are rough sleeping or facing imminent homelessness in LLR and have no other support options available.
Homeless clients, with no alternative support options, are supported into a short-term accommodation options while long-term accommodation is sought.
Available if you are over the age of 16, have a support need and living in Rutland.
The Rutland Community Wellbeing Service helps Rutland citizens to improve their personal health and wellbeing and the overall welfare of the community
At the time of the referral, Kelly was unable to manage her tenancy independently and debts were becoming unmanageable due to her Employment and Support Allowance claim having been suspended...
As you are aware, the Coronavirus is still active in the UK and has specific risks associated with the people we work with, including those who are homeless and or rough sleeping. As a responsible service provider, and employer, we are taking proactive measures to protect our clients and our workforce. As a consequence, there may be some minor interruptions to our service delivery, but hopefully these will be minimal.
Thank you for your patience and understanding.