Opening Hours

Monday | 9.30am - 1.00pm | 2.00pm - 4.30pm

Tuesday | 9.30am - 1.00pm | 2.00pm - 4.30pm

Wednesday | Closed | 2.00pm - 4.30pm

Thursday | 9.30am - 1.00pm | 2.00pm - 4.30pm

Friday | 9.30am - 1.00pm | 2.00pm - 4.30pm

Easter Opening Hours

Friday 19th April | Closed

Monday 22nd April | Closed

Tuesday 23rd April | Closed

Wednesday 24th April | Normal hours resume | Closed | 2.00pm - 4.30pm

Rough Sleeper Programme

What is it?

The Rough Sleeper Programme comprises of the Homelessness Transitions Service and the No Second Night Out (NSNO) initiative.

The Homelessness Transitions Service provides support to those who are homeless to help them access accommodation.

The NSNO bed is a space available for a minimum of 3 nights for those aged over 18, in Leicester, Leicestershire or Rutland, who are facing rough sleeping and not owed a main housing duty by the Local Authority.

Rough Sleeper Programme

What can we help with?

The service enables rough sleepers, or those at risk of rough sleeping, to receive intensive one-to-one support in finding suitable, sustainable accommodation, whilst addressing any barriers that might affect any risk of future homelessness.

Areas of support include:

  • Specialist housing advice and options
  • Accessing accommodation, supported or independent
  • Support for those being released from prison/discharged from hospital to access accommodation
  • Support to move into, set up and sustain appropriate accommodation
  • Mental health and substance/alcohol misuse support and signposting to specialist services
  • Budgeting, accessing benefits and money management
  • Support to access training, education or volunteering opportunities
  • Support to address social isolation
  • Access to the No Second Night Out bed
what can we help with?

Funded by

funded by

In partnership with

funded by funded by

How do we help?

The service provides a dedicated Homelessness Transitions Officer to assess your needs, provide housing options and support to address any barriers you are facing in accessing accommodation. The Homelessness Transitions Officer will create an action plan to support, access, set-up and sustain your accommodation.

how we can help?

Who is this service for?

The Homelessness Transitions Service takes referrals for anyone aged over 18, in Leicester City, Leicestershire or Rutland, who is rough sleeping or at imminent risk of rough sleeping. NSNO is for anyone aged over 18, in Leicester City, Leicestershire or Rutland, who is rough sleeping and not owed a statutory housing duty by their Local Authority. The bed spaces are allocated based on assessment of need.

Refer To Us

If you would like to access the service, or find out more information about the Rough Sleeper Programme, you can get in touch by phone or email. Alternatively, click the link below to make a referral. To make a referral to NSNO, an individual can present to the Local Authority.

Refer To Us

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