Opening Hours

Our Phonelines are operated during the following times:

Monday | 9.30am - 12.30pm | 1.30pm - 4.30pm

Tuesday | 9.30am - 12.30pm | 1.30pm - 4.30pm

Wednesday | 1.30pm - 4.30pm

Thursday | 9.30am - 12.30pm | 1.30pm - 4.30pm

Friday | 9.30am - 12.30pm | 1.30pm - 4.30pm

Support Services

What is it?

The Housing Matters Accommodation Service is short-term, supported accommodation for single people, over the age of 18, who are homeless.

Housing Matters Accommodation

What can we help with?

The Housing Matters Accommodation Service helps alleviate the pressures of homelessness by providing short-term supported accommodation for up to 9 months. The accommodation is based at The Falcon Centre in Loughborough town centre, with easy access to good transport links.

The accommodation service provides:

  • En-suite bedroom
  • Communal lounge/dining area
  • Catered breakfast and evening meals

A personal charge of £38 per week is required to cover the cost of food, light, heating and water.

what can we help with?

In partnership with

funded by
Did You Know: An average of 4,751 single people are estimated to be sleeping rough on any one night and approximately 200,000 single people experience homelessness in England each year.

How do we help?

Accommodation is based on a short-term stay of up to 9 months. There is a dedicated staff team on site 24/7, with a Support Worker allocated to each individual resident to provide regular, person-centred support, in order to gain permanent accommodation and develop the necessary skills to manage future tenancies.

how we can help?

Who is this service for?

The Accommodation Service take referrals for single people, aged 18 and over, who are homeless, with a local connection to Leicestershire.

Refer To Us

Referrals for the supported accommodation can be made through one of the 7 county Local Authority Housing Options teams or through the Specialist Housing Advice Team at The Bridge.

Refer To Us

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