Opening Hours

Our Front Desk (located at John Storer House) opening times:

Monday, Tuesday, Thursday & Friday | 10.00am - 12.00pm | 2.00pm - 4.00pm

Wednesday | 2.00 - 4.00pm

Our Phonelines are operated during the following times:

Monday, Tuesday, Thursday & Friday | 9.30am - 12.30pm | 1.30pm - 4.30pm

Wednesday | 1.30pm - 4.30pm

01509 260500 / 0800 038 5964

Advice Services

What is it?

The Housing Advice service provides specialist housing advice, assistance and advocacy on all housing and homelessness related matters.

Housing Advice

What can we help with?

The Housing Advice Team can help with the following:

  • Homelessness
  • Preventing homelessness
  • General housing options
  • Housing waiting lists, transfers and exchanges
  • Mortgage and rent arrears
  • Notices and court action
  • Successions and assignment of tenancies
  • Housing Benefit
  • Anti-social behaviour and neighbour disputes
  • Housing issues relating to domestic abuse and relationship breakdown
what can we help with?

Accredited by

funded by
Housing Advice can help you irrespective of what your financial situation is.

How do we help?

The Housing Advice Team provide information and will discuss all of your options with you, to help you understand your legal rights and responsibilities in relation to your housing or homelessness situation.

If you are at risk of losing your home or feel that you can no longer stay there, the team will make every effort to help you to keep your home. If this is not possible we can help provide advice regarding the alternative options that may be available to you.

Who can access the service?

Housing Advice takes referrals for people over the age of 18 and living in Leicester, Leicestershire or Rutland including:

  • Council, Housing Association and private tenants
  • Owner occupiers
  • Lodgers
  • Those living in hostels or refuge accommodation
  • Those in bed and breakfast accommodation
  • Those living in temporary accommodation
  • People who are homeless or sofa surfing
how we can help?

Refer To Us

If you would like to make a referral, or find out more information about Housing Advice, you can get in touch by phone or email.

Refer To Us

Jessica's Story

Jessica rented privately with her 5 year old son and approached The Bridge for Housing Advice after she had received a notice giving her two months to leave her house...

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