Opening Hours

Our Phonelines are operated during the following times:

Monday | 9.30am - 12.30pm | 1.30pm - 4.30pm

Tuesday | 9.30am - 12.30pm | 1.30pm - 4.30pm

Wednesday | 9.30am - 12.30pm | 1.30pm - 4.30pm

Thursday | 9.30am - 12.30pm | 1.30pm - 4.30pm

Friday | 9.30am - 12.30pm | 1.30pm - 4.30pm

Support Services

The Homeless Offenders Service (HOS) provides support over an extended period of time to those who have an offending history who are homeless or rough sleeping, including those who will be of No Fixed Abode upon release from custody. We provide intensive support to help you secure accommodation, prevent future homelessness and reduce reoffending.

Homeless Offenders Service

The service enables offenders, or those with an offending history, who are also experiencing homelessness or rough sleeping, to receive intensive one-to-one support to address any barriers to accessing and securing suitable and sustainable accommodation, therefore reducing the risk of re-offending or future homelessness.

Areas of support include:

  • Specialist housing advice and options
  • Accessing accommodation
  • Support for those being released from prison to access accommodation
  • Support to move into, set up and sustain appropriate accommodation
  • Mental health and substance/alcohol misuse support and signposting to specialist services
  • Budgeting, accessing benefits and money management
  • Support to access training, education or volunteering opportunities
  • Support to address social isolation
what can we help with?

National Lottery Community Fund

funded by
You can also self-refer to our HOS Service.

The service provides a dedicated Homeless Offenders Officer to assess your needs, provide housing advice, explore your housing options, and support to address any barriers that impact your ability to access or sustain accommodation. The HOS Officer will work with you to create an action plan to help you take positive steps towards reaching your goals.

how we can help?

Who is this service for?

Anyone aged over 18 with an offending history, living in (or returning to) Leicester City, Leicestershire or Rutland, who is also rough sleeping or experiencing homelessness can access the service.

Refer To Us

If you would like to access or find out more information about the HOS Service, you can get in touch by phone or email. Alternatively, click the link below to make a referral. We also accept referrals from prisons, National Probation Service, DLNR CRC and a range of other agencies.

Refer To Us

Steve's Story

“It was soul-destroying being homeless for that many months, stuck on different waiting lists. But my HOS worker never gave up. I have somewhere safe to stay now."

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