Our Phonelines are operated during the following times:
Monday | 9.30am - 12.30pm | 1.30pm - 4.30pm
Tuesday | 9.30am - 12.30pm | 1.30pm - 4.30pm
Wednesday | 9.30am - 12.30pm | 1.30pm - 4.30pm
Thursday | 9.30am - 12.30pm | 1.30pm - 4.30pm
Friday | 9.30am - 12.30pm | 1.30pm - 4.30pm
Linda was referred to Housing Matters after neighbourly disputes got so bad that she knew she had to leave her address.
Jul 01, 2021
Homeless Offenders Service
Fleeing violence and determined to move forwards, Joseph has been engaging with the Homeless Offenders Service.
After being offered a job, Sue relocated… but the job didn’t materialise. The money she had barely covered her initial moving costs.
Sep 18, 2020
Rapid Rehousing Project
Scott was made homeless suddenly after his marriage broke down. Having been allocated an empty flat, Rapid Rehousing continued to support him.
Having been released from prison, Steve was homeless. He struggled to adjust to life in a hostel and was evicted.
Rough Sleeper Service
Melvin sought our support after he became homeless, having fleed Domestic Abuse.
Sep 02, 2019
At the time of the referral, Kelly was unable to manage her tenancy independently and debts were becoming unmanageable.
Jul 15, 2018
Housing Matters Accommodation
Paul has suffered with his mental health since childhood, and as he became older he started to self-medicate using heroin and amphetamines.
Jul 12, 2018
David was referred to Housing Matters having completed work with the Homeless Transitions team at The Bridge.
Rutland Community Wellbeing Service
Kim fled domestic violence with her three children and approached her local council in June to make a homelessness application.
As you are aware, the Coronavirus is still active in the UK and has specific risks associated with the people we work with, including those who are homeless and or rough sleeping. As a responsible service provider, and employer, we are taking proactive measures to protect our clients and our workforce. As a consequence, there may be some minor interruptions to our service delivery, but hopefully these will be minimal.
Thank you for your patience and understanding.