Opening Hours

Our Phonelines are operated during the following times:

Monday | 9.30am - 12.30pm | 1.30pm - 4.30pm

Tuesday | 9.30am - 12.30pm | 1.30pm - 4.30pm

Wednesday | 9.30am - 12.30pm | 1.30pm - 4.30pm

Thursday | 9.30am - 12.30pm | 1.30pm - 4.30pm

Friday | 9.30am - 12.30pm | 1.30pm - 4.30pm

Case Studies

View our latest case studies and client stories from The Bridge

Paul's Story

Paul's Story

Paul has suffered with his mental health since childhood, and as he became older he started to self-medicate using heroin and amphetamines.

To fund his addiction Paul began dealing heroin and committing crimes which resulted in him serving multiple years in prison.

On first approaching The Bridge / The Falcon Centre, Paul found it hard to engage with services, sceptical of any support that was offered to him.

Having lost his home due to a custodial sentence, Paul was referred to the Falcon Centre by his Local Authority, having presented as street homeless. Following his support worker working hard to gain Paul’s trust they were able to introduce him to other support agencies for additional support such as Turning Point for support with his substance use and the Citizens Advice Bureau for support with debts. Additionally his support worker helped Paul enrol onto educational courses, in which he has now completed his Maths, English and IT qualifications, and is looking into other courses to attend.

Having taken these positive steps, Paul has now moved into his own home. Through donations collected by the Falcon Centre Paul was able to part furnish his home and additional items were applied for through charity applications.

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