Opening Hours

Our Front Desk (located at John Storer House) opening times:

Monday, Tuesday, Thursday & Friday | 10.00am - 12.00pm | 2.00pm - 4.00pm

Wednesday | 2.00 - 4.00pm

Our Phonelines are operated during the following times:

Monday, Tuesday, Thursday & Friday | 9.30am - 12.30pm | 1.30pm - 4.30pm

Wednesday | 1.30pm - 4.30pm

Client Stories

View our latest case studies and client stories from The Bridge

David's Story

Housing Matters

David's Story

David was referred to Housing Matters having completed work with the Homeless Transitions team at The Bridge.

Jul 12, 2018

Jane's Story

Moneywise Plus

Jane's Story

When Jane (56) self-referred to the Moneywise Plus Service she struggled with her confidence and found talking to new people challenging.

Jul 12, 2018

Dan's Story

Rough Sleeper Programme

Dan's Story

Upon approaching The Bridge, Dan had exited rehab for alcohol and drug addiction after not agreeing with elements of the programme.

Jul 12, 2018

Kim's Story

Rutland Community Wellbeing Service

Kim's Story

Kim fled domestic violence with her three children and approached her local council in June to make a homelessness application.

Jul 12, 2018

Lisa's Story

Single Access Point

Lisa's Story

When Lisa had first contact with The Bridge she was 16 and experiencing homelessness following a relationship breakdown with family which included...

Jul 12, 2018

Isaac's Story

Talk²Sort

Isaac's Story

Isaac contacted the talk²sort Mediation Service after coming across The Bridge on social media. At the time Isaac was lonely, isolated because of...

Jul 12, 2018

Jane's Story

Tenancy Relations

Jane's Story

Jane came to The Bridge for advice as she was homeless and currently in temporary accommodation, supplied by the Local Authority.

Jul 12, 2018

Ted's Story

YES Project

Ted's Story

When Ted first interacted with YES, he heavily relied on his mum to talk for him. He wouldn’t make eye contact and would only respond with one word...

Jul 12, 2018

Nita's Story

Moneywise Plus

Nita's Story

Since the death of her husband in 2015, Nita had struggled with numerous complex issues which had compounded her sense of despair and isolation.

Jul 12, 2018

Jordan's Story

YES Project

Jordan's Story

Jordan suffered with anxiety, depression and autism. Upon first meeting with Jordan, it was very hard to communicate.

Jun 05, 2018

Philip's Story

Rough Sleeper Programme

Philip's Story

Philip had been rough sleeping, on and off, for two years. We were aware of him through our Rough Sleeper work but he was very difficult to engage.

Jun 05, 2018