Opening Hours

Our Phonelines are operated during the following times:

Monday | 9.30am - 12.30pm | 1.30pm - 4.30pm

Tuesday | 9.30am - 12.30pm | 1.30pm - 4.30pm

Wednesday | 9.30am - 12.30pm | 1.30pm - 4.30pm

Thursday | 9.30am - 12.30pm | 1.30pm - 4.30pm

Friday | 9.30am - 12.30pm | 1.30pm - 4.30pm

Case Studies

View our latest case studies and client stories from The Bridge

Dan's Story

Dan's Story

Upon approaching The Bridge, Dan had exited rehab for alcohol and drug addiction after not agreeing with elements of the programme. He had secured funds to stay in a B&B for a couple of nights, but was faced with imminent rough sleeping with no money to extend his own stay.

His first contact with the Rough Sleeper Programme was through a drop-in held at the Falcon Centre in Loughborough. The Homeless Transitions Worker was able to offer Dan immediate advice and support to look at resolving his situation.

One of the biggest and most pressing concerns was the increased probability and risk of Dan returning to Class A drug use and crime, if he was forced to sleep rough on the streets – something he did not want to happen.

We were able to support Dan by securing funding to pay for the bed and breakfast place for a further 2 weeks. Dan had already made a self-referral to Exaireo Trust and was subsequently accommodated with them. We liaised with them and worked together to support Dan in remaining in active recovery, accessing support and preventing him from returning to rough sleeping.

Beyond help with accommodation, we were able to support Dan with practical needs, such as, providing food parcels.

By moving into Exaireo Trust, Dan has also been able to access their ‘getting ready for employment’ programme to continue his recovery and rehabilitation into society.

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