Opening Hours

Monday | 9.30am - 1.00pm | 2.00pm - 4.30pm

Tuesday | 9.30am - 1.00pm | 2.00pm - 4.30pm

Wednesday | Closed | 2.00pm - 4.30pm

Thursday | 9.30am - 1.00pm | 2.00pm - 4.30pm

Friday | 9.30am - 1.00pm | 2.00pm - 4.30pm


Everyone working for us has the power to make a difference!

Supported Lettings Worker

Fixed Term until 30th June 2020 (with the possibility of an extension until March 2021)


To offer tenancy sustainment support to individuals throughout Leicestershire who are rough sleepers leaving the street, former rough sleepers leaving hostels, or those at imminent risk of sleeping rough. Your primary objective will be to prevent repeat homelessness by offering flexible, intensive one-to-one support to individuals who would not be able to obtain accommodation without the scheme, in order to upskill and support to overcome any barriers to maintaining a tenancy.

By providing early intervention you will support clients in accessing accommodation, reduce barriers to maintaining accommodation and reduce the risks of repeat homelessness.

For an informal chat about the role please call the number below and ask to speak to Molly Splevings, Support Services Team Manager.

Person Specification

  • A basic knowledge and understanding of the key principles involved in delivering a high quality Supported Lettings Service
  • Knowledge of the social, health & economic issues that homeless & vulnerably housed people face including access to services
  • The ability to develop new working relationships and work with existing partners and external colleagues from voluntary and statutory sectors
  • The ability to assess need and risk, create support plans and motivate people to identify and achieve their goals
  • Good working knowledge of benefits & income maximisation
  • The ability to work positively with vulnerable people who may display challenging or difficult behaviour
  • Experience of using a case management system to accurately record case notes and observations
  • Understanding of key safeguarding issues and processes
  • A high level of written and verbal communication skills, including the ability to professionally challenge and/or advocate for clients
  • The ability to work on your own initiative and manage multiple tasks within a pressured environment

Job Summary

Job Type

Full Time




Up to £23,069

Close Date

Jan 20, 2020 - 09:00

Interview Date

Jan 29, 2020