Opening Hours

Monday | 9.30am - 1.00pm | 2.00pm - 4.30pm

Tuesday | 9.30am - 1.00pm | 2.00pm - 4.30pm

Wednesday | Closed | 2.00pm - 4.30pm

Thursday | 9.30am - 1.00pm | 2.00pm - 4.30pm

Friday | 9.30am - 1.00pm | 2.00pm - 4.30pm

Easter Opening Hours

Friday 19th April | Closed

Monday 22nd April | Closed

Tuesday 23rd April | Closed

Wednesday 24th April | Normal hours resume | Closed | 2.00pm - 4.30pm


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Senior Homelessness Transitions for Offenders Officer


The Homelessness Transitions for Offenders (HTO) service is funded by the Big Lottery Fund (BLF) and works with people who have an offending history, including both offenders in custody and in the community, who disclose they are of no Fixed Abode or that they will be street homeless upon release. The programme, working with the Prison Resettlement Teams, will strengthen the pathway, and offer earlier interventions, to prisoners who are due for release with No Fixed Abode, and will therefore reduce the flow of rough sleepers to the street.

The role of the Senior HTO Officer is to provide day to day leadership and support to the HTO Team and to support the Advice Services Team Manager (ASTM) with the monitoring and development of the service. You will ensure that all of the work undertaken within the HTO Team is compliant with any contractual obligations of the commissioner/funder.

You will be also be responsible for receiving, assessing and processing all referrals into the HTO service. This role will include undertaking initial assessments with clients and carrying a reduced caseload.

Person Specification

  • A minimum of 1 years’ supervisory experience within a small to medium sized charity
  • Thorough knowledge of voluntary and statutory sectors including housing, health, criminal justice and social care sectors
  • An understanding of the principles of Housing advice work and knowledge of Housing and Homelessness legislation
  • Good working knowledge of benefits, housing, homelessness, money management and safeguarding
  • Awareness of the current issues for homeless people and offenders and how this may impact their access to services and/or accommodation
  • A high level of written and verbal communication skills
  • Ability to develop and motivate a high performing workforce
  • Significant proven experience of safeguarding processes and issues
  • The ability to communicate, negotiate and influence appropriately with a range of internal and external stakeholders for the benefit of clients and to develop partnerships/networks
  • The ability to work on your own initiative and manage multiple tasks within a pressured environment

Job Summary

Job Type

Full Time




Up to £25,416 FTE (Dependent upon experience)

Close Date

Apr 29, 2019 - 09:00

Interview Date

May 07, 2019

Apply Online