Opening Hours

Monday | 9.30am - 1.00pm | 2.00pm - 4.30pm

Tuesday | 9.30am - 1.00pm | 2.00pm - 4.30pm

Wednesday | Closed | 2.00pm - 4.30pm

Thursday | 9.30am - 1.00pm | 2.00pm - 4.30pm

Friday | 9.30am - 1.00pm | 2.00pm - 4.30pm


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Generic Support Worker (RAP)


Rutland Access Partnership (RAP) is a partnership between The Bridge, Citizens Advice Rutland and Spire Homes. RAP are delivering the Rutland Community Wellbeing Service on behalf of Rutland County Council.

The Rutland Community Wellbeing Service will help Rutland citizens to maximise their health and wellbeing and contribute to the collective welfare and prosperity of the community. RAP will deliver an effective first response to all, through an interactive website, single telephone number and drop in services. Key services include short term support, long term support, information and advice, sensory impairment, dementia and older people’s services, volunteering, housing and homelessness advice, healthy lifestyles, including a quit smoking service.

The post holder will be part of a team of 6 support workers providing short and long-term support to people accessing the service. They will offer flexible support, be responsive to changing needs and work to support individuals to develop the skills necessary for achieving and/or sustaining personal resilience and independent living.

Person Specification

  • An understanding of the principles of supporting people to be resilient and live independently
  • Good working knowledge of benefits and income maximisation
  • Knowledge of the needs of homeless people and the social, health & economic issues affecting them
  • Knowledge to provide higher level substance misuse, physical health, healthy weight, sexual health and smoking cessation advice
  • The ability to assess needs, create action plans and motivate people to achieve their goals
  • The ability to assess higher level mental health needs using a recognised Mental Wellbeing Scale
  • The ability to work seamlessly with partner agencies ensure clients are able to access the range of support they require
  • The ability to work positively with people with challenging or difficult behaviour
  • The ability to work on your own initiative, contribute to team issues and effectively use supervision
  • A high level of written and verbal communication skills including the ability to advocate for clients, where appropriate

Job Summary

Job Type





up to £19,394 FTE (dependent upon experience)

Close Date

Jul 22, 2019 - 09:00

Interview Date

Jul 30, 2019

Apply Online