Opening Hours

Our Phonelines are operated during the following times:

Monday | 9.30am - 12.30pm | 1.30pm - 4.30pm

Tuesday | 9.30am - 12.30pm | 1.30pm - 4.30pm

Wednesday | 9.30am - 12.30pm | 1.30pm - 4.30pm

Thursday | 9.30am - 12.30pm | 1.30pm - 4.30pm

Friday | 9.30am - 12.30pm | 1.30pm - 4.30pm


Everyone working for us has the power to make a difference!

Accommodation Advisor


Why work for The Bridge? There are a hundred reasons.

Maybe you’ve known someone suffer without help, or perhaps you’re tired of seeing the same new stories about homelessness? Join us and you can help change lives.

Everyone at The Bridge has heaps of energy and positivity, and we are lucky to say we start every day knowing we can make a difference to local people. We are a small charity, but we’re also a close-knit family that’s organised, focussed and driven.

There are loads of great benefits to working for The Bridge, such as the extra holiday days or the flexible working. However, these benefits are not why you join in the first place... Or why you stay. From day one you’ll receive all the training you need. Here, helping you develop your career and skills is a top priority. We value you, partly because it’s the right thing to do, but also because it really helps you achieve what you came to The Bridge for: changing other people’s lives for the better.

The Dynamic Framework is funded by the Ministry of Justice and will be delivered by NACRO; we will be a sub-partner of the delivery covering Leicester, Leicestershire, and Rutland.

The service will support people who have an offending history, including offenders in custody and in the community, who are of no fixed abode or who require housing advice upon release from prison.

Being an Accommodation Advisor is a dynamic role which directly relieves homelessness; applicants should be forward-thinking and innovative, providing effective risk management and working through obstacles that may stand in the way of a client’s housing solutions.

The role is hugely varied, offering a unique opportunity to provide life-changing support to an often vulnerable client group, including 1:1 and group work delivery, the intensity of which will depend upon the needs of the client. You will work with clients within the community and within prisons servicing our area. You will be able to see the fantastic impact that this service has on its clients: resolving housing crisis and creating stable futures.

It is important that we recognise that housing crisis does not simply end with a roof and a bed: creating stable futures includes identifying other support needs and barriers to accessing accommodation, such as improving independent living skills, financial literacy, confidence, and settling into a new tenancy. Applicants should be able to communicate effectively in all situations, with empathy where needed.

As an Accommodation Officer, you will receive day-to-day support from your team and regular supervisions with your line manager, to ensure that the service is achieving the best possible outcomes for its clients. As well as working with your colleagues, you will liaise closely with probation and prison resettlement teams, strengthening the pathway and offering early intervention, to prisoners who are due for release with no fixed abode.

The service is operational across Leicester, Leicestershire and Rutland and prisons servicing the area, so a driving licence and use of a car is necessary for the role.

Application Process

If you are interested in applying to any of our vacancies, please download and complete the Application Form, listing the vacancies that you wish to be considered for.

Alongside the completion of this form, we would like you to record a short video (up to 2 minutes long) to help us find out a little more about you. We are passionate about our Values, so in your video we would love to hear you discuss a topic that you are passionate about too. This doesn’t necessarily have to be housing related; you could pick any topic at all, from football to science.

We care about finding the right people to join our team, and so your application will be graded against our Values; Quality, Respect, Empowerment, Positivity and Partnership. This will be a great chance for you to showcase your personality and your interests!

When you’ve completed your Application Form and video recording, you can email them to, where applications will then be shortlisted for interview.

We would prefer for you to send us your video recording as a YouTube link. This is very easy and you can do this by setting up an account, uploading your video and saving it as ‘Unlisted’ – which means that only people you send the link to can see your video.

Check out our Top Tips for Filming a Video, to the right of this screen, to make sure you are sending in the best possible representation of yourself!

If you have any questions about the process or this particular role, you can contact us on 01509 260500 and ask for Leanne Fletcher - Advice Services Manager.

Job Summary

Job Type

Full time (Permanent)




£22,153 to £25,447 FTE (dependent upon experience)

Close Date

May 11, 2021 - 09:00

Interview Date

May 18, 2021



  • Annual Leave
  • Enhanced Sick Pay
  • Income Protection
  • Cycle To Work Scheme
  • Flexible Working
  • Continuing Professional Developemnt
  • Pension Plan
  • Ink Rewards
  • Employee Assist Programme
  • Death In Service Benefit