Opening Hours

Our Front Desk (located at John Storer House) opening times:

Monday, Tuesday, Thursday & Friday | 10.00am - 12.00pm | 2.00pm - 4.00pm

Wednesday | 2.00 - 4.00pm

Our Phonelines are operated during the following times:

Monday, Tuesday, Thursday & Friday | 9.30am - 12.30pm | 1.30pm - 4.30pm

Wednesday | 1.30pm - 4.30pm

Street Homeless & Offenders

The Rough Sleeper Initiative (RSI) Supported Lettings Team is funded by the Department for Levelling Up, Housing and Communities to support people who are often vulnerable individuals with complex needs in transitioning from rough sleeping to thriving and maintaining safe and secure housing.

Rough Sleeper Initiative - Supported Lettings

The intensive support provided to clients is hugely varied and ranges from assisting clients in temporary accommodation to explore long term options, applying for essential household items, to supporting people through a benefits tribunal, and many things in between.

what can we help with?
Our Supported Lettings Officers have the unique opportunity to provide life-changing support to individuals through weekly 1:1 support, over a 6-month period

Our holistic approach aims to improve each individual’s general wellbeing and through close liaison with other key partners, the Supported Lettings Team support clients to access the necessary specialist services to meet their individual housing and personal needs.

how we can help?

Who is this service for?

Anyone over 18, in LLR, who is transitioning from rough sleeping to maintaining safe and secure housing.

Refer To Us

You can contact us via telephone or email, on 01509 260500 or [email protected]

Refer To Us